Which of the Following Statements Best Describe Outcome in Itil

To build test and deliver the capability to provide the services specified by service design B. Which is affected by the incident.

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I n the early 1970s Americans relied heavily on the foreign oilin form of gasoline and other products as they thought that Arab oil exporters cannot afford to loose the revenues they gained by supplying oil to the.

. The task is well known documented and proven. Play this game to review University. Which of the following best describes outcomes.

This article is part of our ITIL 4 Guide. The capabilities needed to delivery the service d. A guiding principle is a recommendation that provides universal and enduring guidance to an organization which applies in all circumstances regardless of changes in its goals strategies type of work or management structure.

A service that is fit for useB. The BEST way to define the services in the Service Portfolio is to base the definitions on. A service that increases constraints on the consumerD.

To manage strategic relationships within the IT industry C. A combination of process function and activity in support of business process. Which of the following is the correct definition of an outcome.

Which of the following statements is CORRECT about good practice. The four dimensions of service management have shown that a holistic approach is the best way for an organization to. It provides guidance to specific industry sectors and types of organizations.

The results specific to the clauses in a service level agreement SLA B. Which of the following statements is the CORRECT description of the ACT. The service provider Which of the following statements best describes one of the purposes of service.

Outcomes help a service consumer to assess the cost of a specific activity. Which statement BEST describes how changes should be handled. Answer Outcomes rely on outputs to deliver results for a stakeholder.

All the accumulated knowledge of the service provider D. All incidents reported to the service desk. Which of the following statements BEST describes the goals of supplier Management.

The result of carrying out an activity following a process or delivering an IT service C. The Practice Exam - ITIL Service Life Cycle program has been developed to provide learners with functional knowledge training of in a professional environment. The composition of the service 18.

To ensure that each release package specified by service design consists of a set of related assets and service components C. Which ITIL term describes the uncertainty of a negative or positive outcome. Which describes the utility of a serviceA.

B It is something that is in wide industry use. Which of the following describes the main way in which the Service Strategy publication can assist an organisation. The business outcome of the service c.

A It can be used to drive an organization forward. Americans began to realize the dangers of relying heavily on foreign fuel-This best describes an outcome of the 1970s oil crisis in the United States Explanation. Services are means of delivery value to customers by facilitating the outcomes customers want to achieve without the ownership of specific cost and risk which entity.

It provides the guidance necessary for an integrated approach as required by ISOIEC20000. Composed of IT assets and resources. To implement ITIL within an IT organisation D.

The ITIL 4 Service Value System SVS Organizations maximize co-creation of value with their customers by facilitating the outcomes they want to achieve. D It is always based on ITIL. The Service Support component of ITIL is used to deal with the day-to-day support and maintenance processes of Problem Management Incident Management Configuration Management Change Management and Release Management plus the Service Desk function.

The risk is low. To manage relationships with suppliers. Functionality offered by a product or service.

A Process should be traceable to a. A capability of an IT organization produced in response to business need. Results for a stakeholder.

Authority is effectively given in advance. C The two primary elements of value composition. Identify the missing words in the following sentenceThe ITIL SVS describes how all the of the organization work together as a system to enable value creation.

Which of the following statements abour ITIL complementary guidance is CORRECT. C It is always documented in international standards. D Latest ITILFND_V4 Dumps Valid Version with 428 QAsContinue reading.

To enable strategic integration with customers and suppliers B. To develop Service Management as a strategic assist. It is also structured around the service lifecycle.

B An outcome-based definition of services. The following statements are related to which ITIL concept. Consider the following statements.

There is a defined trigger. Outcomes rely on outputs to deliver results for a stakeholder Correct Outcomes give service consumers assurance of products or services. ITIL is BEST characterized as.

Configuration of an organization s resources. A A measure of how the service is delivered. Outcomes use activities to produce tangible or intangible deliverables.

See Guide Chapter 2 SL 05. QuickStart offers this and other real world-relevant technology courses at the best 100. Which of the following statements best describe Utility and Warranty from the customers perspective.

Tangible or intangible deliverables. To ensure that the information security risks are appropriately. One of the most important components of the ITIL Service Value System is the ITIL Guiding Principles.

Which of the following statements BEST describes the aims of release and deployment management. A service that meets its service level targetsC. SELECT THE CORRECT ANSWER.

Means of delivering value to customers by facilitating outcomes that customers want to achieve without the ownership of specific costs and risks. Budgetary Approval will typically be preordained. A service that supports the performance of the consumer View Answer Answer.

A Communication is a separate process that needs to be defined and executed with Service Operation B Good communication is essential for successful Service Operation just as it is for any other phase of the Lifecycle C Communication is more important in Service Operation than in any other stage of the Service Lifecycle D Communication is defined as part of all processes. It consists of 5 publications. To ensure that underpinning contracts and agreements with suppliers are aligned to business needs and managed though their lifecycle.

The resources needed to deliver the service b. D A description of what the supplier wants to provide.

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